Product Search
Advanced Search
This website is secured using a Thawte Digital Certificate. This ensures all information sent via the World Wide Web is fully encrypted
 
 
 
Visa, Visa Delta, Visa Electron, MasterCard, Maestro, Solo

Site Map

suvarna.co.uk


Total Pages:  638Ecommerce Software by Bluepark

***************************************************************************************************************************************************HOW COVID-19 IS AFFECTING YOUR ORDERS

Due to Covid-19 related absence, and the need for social distancing we have less staff on the premises. We do not have enough staff here to answer the phone so we are unable to take telephone orders at the moment.

DELIVERY DELAYS DUE TO ROYAL MAIL

Royal Mail is our default delivery provider. Due to the current conditions associated with Covid-19 the Royal Mail are experiencing some delivery delays at this time. They have a decreased workforce due to some postal workers self isolating, and the need for social distancing coupled with an unprecedented increase in workload due to more people ordering online.

Some UK 1st or 2nd class parcels are taking just 2-3 days from dispatch, while others are delayed from 1 to 2 weeks. 

International parcels outside of Europe are very delayed and may take 3 to 4 weeks.

We ask you, therefore, to be patient before asking for a refund, as all businesses are struggling to cope with these issues. If you have a tracking number, then your order has certainly been sent and will eventually arrive.

FOR URGENT UK ORDERS: 

We are recommending you choose Royal Mail Special Delivery if your order is really urgent, as that service is still fairly reliable, and we have been advised that it guarantees next day delivery by 9pm (not 1pm as previously). 

You will not be able to sign for delivery due to social distancing, but your name and confirmation of delivery will be recorded.

You can check Royal mail delivery updates on their website:

atest Royal Mail National Delivery Information

Latest Royal Mail International Delivery Information

 

***************************************************************************************************************************************************

See our PRIVACY POLICY to find out how we process and store your data.

Orders placed before 3 pm during office hours, should be dispatched the same day. 

Default UK Shipping Method is now 2nd Class not Tracked or Signed for. If you wish to have signed for or another delivery method please select from the delivery options available in the shopping basket.

Click here for more delivery information

Free 2nd Class UK delivery when you spend £30.  Free 1st Class UK delivery when you spend £65.

How do I enter a discount voucher/coupon code?
First add at least one product to the basket. Enter the discount code in the box labelled (Coupon/Voucher). Then click on "update basket" or checkout.  The coupon/voucher box  is located near the bottom left of the shopping basket click here for more info...

How Do I Redeem My Loyalty Points?
Log in to your account and place the items you want to buy in the shopping basket.  At the bottom of the shopping basket  the number of loyalty points you have will be displayed along with the value of the points, and there is a box to tick if you want to redeem your points on your current order. More info about loyalty points click here

If you have entered a discount or free gift coupon/voucher code in the shopping basket you cannot also redeem loyalty points on the same order but they will still be valid on another order.

01695 728286                Wish List / New Account / Sign In
Shopping bag